Four Red Flags Of A Poor Water Damage Cleanup Company

One of the worst things that can happen after your home is ravaged by a flood is hiring a water damage cleanup company that is unreliable, untrustworthy, unqualified, or all three. Don’t let this happen to you! At Challis Restoration in Cedar Rapids, we make it our top priority to provide you with the best quality service available and have become accustomed to the warning signs of a poor water damage restoration company. Here are four of these red-flags you should be aware of.

Water Damage Cleanup In Cedar Rapids

They Don’t Treat You And Your Needs With Compassion And Understanding

One of the hallmarks of a quality water damage cleanup company is technicians that care about you and your home. We recognize that putting your home in the care of others is a huge extension of trust. Thus, you shouldn’t entrust the care of your home to those who don’t extend you the compassion and understanding you deserve.

They Come Out To Your Home Later Than The Agreed Upon Time

Because water damage only compounds and gets more complicated the longer it is unaddressed, it’s crucial to choose a water remediation service that can arrive quickly when you call. Does the company respond to calls 24/7? How fast can they start the clean-up and repair process? Even more importantly, did they arrive at your home later than they promised they would arrive? This is a huge red flag because it means they may not complete the job as quickly as possible leaving you with greater damage and expenses in the long run.

Their Technicians Lack The Proper Training And Certifications

You should only work with water damage cleanup companies that trained and licensed technicians. Not only does doing decrease the likelihood that a costly mistake is made while your home is being repaired, this is also an indication that the company itself is not the most qualified. It may be tempting to go with a company for a low price that lacks the proper certifications, but it is far too likely that costly errors will be made for this to be worth it for you.

They Lack The Proper Equipment

Quality equipment is an essential element of effective water damage cleanup. Thus, you should not work with a company that is using inferior equipment. The best water damage cleanup companies will use start-of-the-art, commercial-grade water pumps, air movers, air scrubbers, and so forth. This is important not just because it increases the effectiveness of the restoration job but is an indication of the company’s commitment to quality service.

Choosing the right water damage restoration company can be a stressful and time-consuming process. Nonetheless, it is well worth your time to ensure that the company you hire isn’t guilty of any of the red-flags listed above. Finally, we encourage you to put us at Challis Restoration in Cedar Rapids to the test against these warning signs and trust us with the proper care of restoration of your home.

Testimonials

Dean & staff showed promptly and stayed till the job was done. The staff was courteous and friendly. I could not say enough positive comments about Challis & Dean. I would recommend him for any job, big or small.—Stacy S.
I very much appreciated that Dean was never “too busy” to contact me or take my calls. He never made me feel like I was bothering him, which seems to be how many people are these days. He also contacted me before every step to let me know exactly what was going on. I enjoyed being kept in the loop. Overall, Dean was a great guy to work with and he and his crew are very professional. I highly recommend his services!
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Service was EXCELLENT! Listened to my concerns and did the work in a very professional manner. Would definately use them again and recommend them to others.—Randy P.
Challis Restoration Services took care of every detail and provided the most courteous and knowledgeable information. I would not have known the first thing to do. They have handled everything from insurance contacts to restoration & replacement. Everything!—Griffeth Oil Corp