Emergency Services

water damageChallis Restoration provides emergency services in the event of water damage, fire damage, storm damage, and mold cleanup. We understand that when your home or business experiences damage you need someone to respond immediately to protect your home, take steps to prevent additional damage, and to begin the cleanup and restoration process.

Water Damage Emergency Services

Water damage always strikes without warning and is a major inconvenience to homeowners and business owners who now have to drop everything to address the situation. Challis Restoration’s Emergency Services team will respond promptly to water damage and get to work, minimizing the inconvenience to the property owner, securing the property, and working to remove excess water and begin the drying process.

Water damage can arise from numerous situations including broken pipes, frozen pipes, ice dams, malfunctioning appliances, leaking roofs, storm damage and more. Regardless the cause, water is destructive and causes significant damage in a relatively short period of time.

Broken Pipes and Frozen Pipes

When you have a broken pipe or a frozen pipe that bursts and floods your home, it is easy to panic.  The good news is Challis Restoration is able to provide emergency services to mitigate the damage and dry your home. Broken pipes occur when there is damage, or if the pipe freezes and bursts. Preventing water damage from frozen pipes and broken pipes is possible, and prevention includes proper maintenance and taking steps to prevent frozen pipes during especially cold weather.

Ice Dams

Ice dams occur during cold weather when heat escaping your home causes snow on the roof to melt, but when this water re-freezes it causes an ice dam that traps water and allows it to pool on your roof and seep into your home. Adding extra insulation in your attic can prevent ice dams by preventing heat from escaping and melting the snow, and can help keep your energy costs down, too.



  • Dean & staff showed promptly and stayed till the job was done. The staff was courteous and friendly. I could not say enough positive comments about Challis & Dean. I would recommend him for any job, big or small.—Stacy S.
  • I very much appreciated that Dean was never “too busy” to contact me or take my calls. He never made me feel like I was bothering him, which seems to be how many people are these days. He also contacted me before every step to let me know exactly what was going on. I enjoyed being kept in the loop. Overall, Dean was a great guy to work with and he and his crew are very professional. I highly recommend his services!

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  • Service was EXCELLENT! Listened to my concerns and did the work in a very professional manner. Would definately use them again and recommend them to others.—Randy P.
  • Challis Restoration Services took care of every detail and provided the most courteous and knowledgeable information. I would not have known the first thing to do. They have handled everything from insurance contacts to restoration & replacement. Everything!—Griffeth Oil Corp